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Train operator First Great Western (FGW) received a formal notice from the government that the company is in breach of its franchise agreement as to the number of train cancellations.
The DfT served FGW with a remedial plan notice to improve services. First Great Western was regularly at the very bottom in the punctuality statistics.
Only last month FGW doubled the compensation paid to season ticket holders and apologised for delivering a poor service over the previous 12 months.
Passenger group “More Train Less Strain” staged another fare strike in the Bristol area in protest of First Great Western’s fare increases on 2 January 2008 which saw the cost of some of the most overcrowded routes increase by up to as much as 10%.
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